This privacy notice discloses the privacy practices for Letsgoravens.com, a subsidiary of Darden Sports and Entertainment, LLC. This privacy notice applies to information collected by this web site, and all services provided by Darden Sports and Entertainment.
Information Collection, Use, and Sharing
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do this directly from our website.
This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Cancellation Policy and Limiting Terms and Conditions
CANCELLATION AND REFUNDS: All cancellations and requests for refund must be in writing. All reservations canceled more than 60 days to the beginning of the package are refundable less 35% of the package price. Cancellations received less than 60 days prior to the beginning of the package event date are non-refundable. In the event of cancellation or postponement of any event, Darden Sports and Entertainment shall not be responsible for accommodations or transportation beyond the schedule date of the certain event. Darden Sports and Entertainment LLC will provide refunds only to the extent that refunds are available to Darden Sports and Entertainment LLC. Darden Sports and Entertainment LLC reserves the right to cancel any reservations and will remit a full refund to the canceled party. In the event of overbooking, client will be advised of hotel substitution with full refund optional.
Once the customer purchases merchandise, they will have three days to return the item for a full refund, minus the customers shipping expenses.
College Bowls, Super Bowl and All Other Events
If you are unsure if you are booking a team specific package, please contact a Darden Sports and Entertainment LLC representative. In the event of cancellation or postponement of a certain event, Darden Sports and Entertainment LLC shall not be responsible for accommodations or transportation beyond the schedule date of the certain event.
Requests for more than two seats (tickets) together must be in writing and for certain events cannot be guaranteed. Upgraded tickets are available upon request for most events handled by Darden Sports and Entertainment. However, we do not guarantee upgrades on what Darden Sports and Entertainment considers a Special Event, such as the Super Bowl, Final Four, College Bowls etc… In the event that your ticket request cannot be filled, you will be upgraded or downgraded to the next available category. If you are downgraded, you will be refunded the difference in cost.
There will be change fees associated with any changes made to reservations, if made after the aforementioned time period. First, if a change is requested within 10 business days of an event, a $100 per person minimum fee will be assessed. Second, if a name change is required within 30 business days of an event, a $100 per reservation minimum fee will be assessed.
Darden Sports and Entertainment LLC is acting as intermediary and agent for suppliers in selling services, or in accepting reservations or booking for services which are not directly supplied by this company such as hotel accommodations, ground transportation, meals, tours and event tickets. This company, therefore, shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to you or your travel companions or group members. We shall not be responsible for any injuries, damages or losses caused to any customer in connection with terrorist activities, war, insurrection, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climactic conditions, abnormal conditions or developments or any other action, omissions or conditions outside the coverage against them. Your retention of tickets, vouchers or booking after issuance shall constitute a consent to the above and an agreement on your part to convey the contents here to your travel companions or group members.
The Client, by engaging the company and making deposit and/ or full payment for the package arrangement specified, acknowledges the position of the company as stipulated by the foregoing and agrees to hold the company blameless in making the arrangements on his or her behalf, provided same shall be made through generally acceptable suppliers at the time of engagement, and further agrees that restitution of damages, if any are claimed, shall be sought directly from the suppliers. The client also agrees to the terms and conditions of the tour and services as set forth by the suppliers. Rates are subject to changes without notice. Tours and event tickets are subject to availability. Payment of deposit or full payment shall constitute consent of all provisions stated herein.